Terms and Conditions

The website is operated by Beacon of Hope Supported Living UK Limited, a company registered in England and Wales (Company No. 17088842). Our registered office is 55 Thunderbolt Way, Tipton, England, DY4 9SG.

• Website: the pages published at www.bo-hope.co.uk and any associated subdomains.
• User: any person who accesses or interacts with the website.
• Content: text, images, logos, downloads and other material provided on the website.

You agree to use the website only for lawful purposes. You must not use the website in a way that:

• Breaches any applicable local, national or international law.
• Is fraudulent, harmful, defamatory, obscene or offensive.
• Attempts to gain unauthorised access to our systems or another user’s data.
• Disrupts the availability or performance of the website.

We take care to keep information accurate and up to date. However, the website is provided for general information only and does not constitute clinical, legal or financial advice. Decisions about care, placement or support should always be made with the relevant professionals.

Submitting an enquiry or referral form does not create a contract for services. All referrals are subject to an assessment of need, suitability and available capacity. Placement decisions remain at our reasonable discretion and, where applicable, subject to funding approval by the responsible commissioner.

All content on the website is owned by, or licensed to, Beacon of Hope Supported Living UK Limited. You may view and print pages for your own personal use. You must not reproduce, adapt or republish content for commercial purposes without our written permission.

Where our website links to third-party sites, those links are provided for convenience. We do not control the content of other websites and accept no responsibility for them.

We aim to keep the website available at all reasonable times but do not guarantee uninterrupted access. We may suspend, withdraw or restrict any part of the website without notice for operational, security or legal reasons.

To the fullest extent permitted by law, we exclude liability for any loss or damage arising from your use of the website. Nothing in these terms limits our liability for death or personal injury caused by negligence, for fraud, or for any liability that cannot be limited by law.

Your use of the website is also governed by our Privacy Policy. Any personal information you provide will be handled in line with UK GDPR and the Data Protection Act 2018.

These terms are governed by the laws of England and Wales. Any dispute will be subject to the exclusive jurisdiction of the courts of England and Wales.

Beacon of Hope Supported Living UK Limited, 55 Thunderbolt Way, Tipton, England, DY4 9SG. Email: info@bo-hope.co.uk.

These terms are reviewed annually and may be updated from time to time. The current version will always be available on this page.